QUALITY POLICY

At YOVILSA we seek customer satisfaction, offering services with excellence in import and export operations, with comprehensive solutions, as well as general Foreign Trade services, making use of technology, continuous improvement and, above all, integrity and professionalism of our human team committed to the compliance of applicable requirements, always considering the national and supranational regulations in force.

CONTROL AND SECURITY POLICY

YOLANDA VILLA S.A. YOVILSA, Customs Agent, through the implementation of the Authorized Economic Operator (AEO) Program and the Management System in Control and Security BASC, directs its efforts towards securing the logistics chain, information technologies, and the integrity of customs processes. This is done to minimize risks associated with illicit activities such as the production or trafficking of substances subject to scrutiny, corruption, bribery, money laundering, financing of terrorism, smuggling, fraud, and related crimes. The company adopts a culture of security with the aim of continually improving these regulations for the benefit of its employees and business partners, committing to comply with the legal requirements mandated by competent control entities.

SOCIAL REPONSABILITY POLICY
YOLANDA VILLA S.A. YOVILSA establishes an ethical commitment with its stakeholders, promoting national and international initiatives aimed at respect for human rights and good living in society.

Our ethical behavior is supported by robust corporate values, therefore, we reject and do not tolerate labor abuse, discrimination, forced labor, child labor, and any illegal, immoral, and dishonest activity that goes against the normal development of the company. society.

The senior management of YOLANDA VILLA S.A. YOVILSA ensures compliance with this policy, integrating it as a guideline of its corporate culture.

ANTI-BRIBERY POLICY
YOLANDA VILLA S.A. YOVILSA, its shareholders, legal representatives, and collaborators commit to:

  1. Prohibit bribery and comply with current regulations issued by the regulatory authority for the complete eradication of bribery from customs operations.
  2. Immediately report any activity or behavior contrary to this anti-bribery policy using the reporting form available at the following link: https://www.aduana.gob.ec/atencion-al-usuario/formulario-de-denuncias/denuncia/formulario-de-denuncia/
  3. Take actions for non-compliance with our anti-bribery policy, as it is a fundamental part of our code of ethics and business conduct, and its violation is subject to the sanctions stipulated in our internal work regulations.
  4. Manage the bribery risks identified in our customs processes by establishing effective operational controls, conducting awareness activities for our staff to prevent bribery acts, and adopting a continuous improvement approach to maintain an integral and effective service.

This anti-bribery policy is a declaration of compliance supported by a robust organizational culture and ethical values. Our human group will not facilitate or collaborate in any way with the commission of bribery-related acts. Offering and/or accepting money, donations, gifts, or favors to facilitate the obtainment of any undue benefit would negatively impact the provision of customs services, the image of our organization, and the continuity of the business, with administrative, civil, and criminal consequences that such acts may entail.

The top management of YOLANDA VILLA S.A. YOVILSA ensures compliance with this policy, integrating it as a guideline of its corporate culture.

HEALTH AND OCCUPATIONAL SAFETY POLICY
We are a company that offers advisory services and integral customs in foreign trade management that in order to protect the health and safety of its collaborators adopts the following commitments:

  • Commit the necessary resources for the prevention of labor related risks to which all the workers may be exposed.
  • Comply with the legal-technical Safety and Occupational Health legislation in force; aside from the company‘s commitment to provide the best safety and occupational health conditions to all its personnel.
  • Inform, communicate and train all the workers and other interested parties on this policy and in the conditions and actions that should be maintained jointly and reciprocally to become important actors in the prevention of risks.
  • Avoid the use and consumption of alcohol and drugs in the work environment.
  • Control all the risks that may arise in training projects we carry out, placing special emphasis on the prevention of psycho-social risks.
  • No task is so important so as to endanger any person’s integrity or generate permanent negative impacts on the environment where it takes place.
  • Compliance with these committees will be permanently evaluated, also committing to continuous improvement.